Arqon is a one-person network installation and managed IT business based in Bexley. This is where it came from, and why it exists.
Arqon started the way most good businesses do — with a problem that kept nagging at me. After five years working in IT support, providing remote and on-site help to clients across a wide range of industries, I kept running into the same thing: small businesses running on network infrastructure that had simply never been done properly.
Consumer routers. No segmentation. No monitoring. Staff who had quietly accepted that the Wi-Fi drops out in the boardroom every Tuesday, that nobody really knows if the backups are working, and that the "IT guy" is someone who turns up twice a year and charges by the hour. The underlying network — the thing everything else runs on — was an afterthought.
Outside of work, I had been building and running networks as a genuine hobby for years. What started as a single home server eventually became a full rack of UniFi gear, multiple VLANs, self-hosted services, a Protect camera system, and more monitoring dashboards than most businesses ever see. I also spent years building PCs — thousands of them, across consumer, business, and server environments — which gave me an understanding of how computing hardware actually works from the ground up, not just at the configuration level.
That combination of professional experience and deep personal investment is what Arqon is built on. This is not a company that outsources the physical work and manages a helpdesk ticket queue. Every cable I run, every switch I configure, and every network I hand over has been thought through properly — because I would not have it any other way in my own setup, and I hold client installs to exactly the same standard.
The business is based in Bexley and serves the local area I actually know — Southeast London, North Kent, and the surrounding boroughs. When something needs attention, I can be on-site the same day. No national call centre. No subcontractors. Just someone who knows your network because they built it.
The background that informs every install.
Vendor-neutral certification covering network infrastructure, security, troubleshooting, and operations. The industry benchmark for network engineering competency.
Remote and on-site IT support across multiple industries — giving a real-world understanding of how different businesses rely on their infrastructure day to day.
Consumer desktops, business workstations, and server builds — an unusually deep understanding of hardware at every level, from component selection to deployment.
Years of hands-on experience with the full UniFi ecosystem — networking, switching, wireless, and Protect CCTV — across homelab, residential, and commercial deployments.
There is a difference between someone who configures networks professionally and someone who also runs one at home, experiments on it, breaks it, fixes it, and rebuilds it properly. The homelab is where I have tested everything before it goes anywhere near a client site. VLANs, firewall rules, UniFi controller upgrades, Protect camera configurations, automated backups — all of it has been run in a real environment, not just read about.
That also means I approach each install the way I would approach my own. Every cable is labelled. Every port is documented. Every VLAN has a reason for existing. The network diagram handed over at the end of a job is not a formality — it is something I would want myself if I were the client.
The PC building background matters too. Most MSPs treat hardware as a black box — order it, rack it, configure it, leave. Having built and troubleshot hardware at a component level means I understand failure modes, thermal considerations, and compatibility issues that only show up once the kit is under load. That knowledge travels to every install.
Being local is not a marketing line. It means I can be on-site in Bexleyheath within the hour. It means I know which business parks in Dartford have patchy mobile signal. It means when something goes wrong, the person who answers the phone is also the person who will turn up and fix it.
Arqon serves a 20-mile radius from Bexley — covering the London Borough of Bexley, North Kent, and much of Southeast London. If your business is in that area and your network has been an afterthought, I am probably already nearby.
The free health check is exactly that — I visit, spend 30 minutes looking at your current setup, and give you an honest written report. No sales pressure, no obligation to proceed.
Book a free health check → Get a quote